FAQs

Do you accept returns?

Due to the nature of most of our products coming from small businesses and the customization added, we unfortunately can’t accept returns. We are however more than happy to help you exchange any items that are size specific!

How long will my box take to ship?

We strive to ship the boxes within 24 hours of receiving your order! Shipping times vary but you can expect your box 5-7 days after placing your order. If you need expedited shipping, please reach out to us when ordering!

I’m a Texas small business. Can I have my products featured in a box?

YES! We are always looking for new items to add! Please reach out to us @ info@thetexanbox.com

I want to order many boxes for my customers/employees. Can I have our company logo put on the box?

We would love to help you out! We would be more than happy to discuss exactly what you would like and we will do our best to comply!

Are all the items made in Texas?

Many items are made by Texan small businesses! Others are designed in Texas but manufactured else where. Everything represents Texas in one way or another though!